Peterson Steel, a highly reliable and organized metal service center from Worcester, Massachusetts, has been supplying metal to the East Coast since 1931. This 90 year young business is booming and shows no signs of slowing down. Peterson Steel has used our software, MCMS, since 1996 and president Doug Peterson has loved it ever since.
A little over a year ago, Peterson Steel made a big decision – they acquired our MC Barcode and MC Cutting modules to simplify their inventory. However, at the time, Peterson Steel was not using lot-tracking inventory. This proved to be a bit of a dilemma, according to Doug.
“It took us over a year to physically measure and tag all of our inventory, but it was well worth it.” said Doug on the transition to lot-tracking inventory.
Now that Peterson Steel has finished their transition over to lot-tracking inventory, the game has changed. Previously, they experienced issues from time to time where two different employees would accidentally sell the same piece of inventory to two separate customers. This was a result of their inventory not being updated in a timely manner, as their inventory was a little difficult to manage. This issue has vanished since Peterson Steel implemented the MC Barcode and MC Cutting Modules. Not only is their inventory fully organized and tagged now, but MCMS automatically updates and allocates their inventory in real-time.
Doug admitted that he was initially afraid of the learning curve that would come with these new modules. He was pleasantly surprised when everyone, even the not-so-tech-savvy, had learned how to use the software within a year and they all loved it. “There is always the chance of human error, nothing is 100%, but if the information is put in correctly, the chance of error is nil.”
For 25 years, Peterson Steel has used MCMS to maximize their efficiency, and Doug Peterson sees no reason to change their ways. “It’s a great software and it works perfectly for what we do.” We can’t wait to see how they continue to grow, and how their lot-tracked inventory will help them thrive.
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