With the rapid changes in the business landscape brought on by the Covid-19 pandemic, the majority of our customers have made considerable changes to their day-to-day operations. This has included home working, material collections and short term closures.
The Metalogic team has been working hard to support these changes, setting up VPN’s and even installing the counter sales modules for some clients to assist in the implementation of collection systems.
In many cases due to the move to home working offices, premises have been left unattended or very short-staffed. Therefore, although their teams have been working from home safely, IT equipment and in particular servers, have been left operating but unattended without administration and maintenance. This means that in some cases backups are being implemented to single media without change and system management is not taking place.
For those customers that have our Facilities Management services, we can confirm that we continue to monitor the servers to ensure no faults are indicated and that backups are being completed successfully.
If you currently do not subscribe to this service and would like to discuss the options please contact Nigel Johnson our PS team leader on firstname.lastname@example.org or via the support line on 888-217-7580
Another unfortunate effect of the lockdown policy, owing to buildings being left unattended, is the opportunity for elements of our society to cause mischief.
We have recently had a report of a number of incidents where customers have had a break-in and network and IT equipment were removed, causing problems with the day to day operation and additional stress in these already stressful times.
Therefore, if you currently do not have an offsite data storage solution and have concerns regarding the safety of your data or IT equipment and are looking to ensure that a backup of your data is safely being kept, Metalogic can provide the facility of cloud backups. This will provide daily copies of the data to the cloud on an agreed rolling retention period, ensuring that multiple copies are retained offsite until you return to the office.
If you require further information or want to discuss any other IT requirements during these strange and unusual times please do not hesitate to contact Metalogic Support team, either by emailing email@example.com or calling 888-217-7580
TO OUR VALUED CUSTOMERS AT THIS DIFFICULT TIME
TO OUR VALUED CUSTOMERS AT THIS DIFFICULT TIME For the first time in this generation, we are facing unprecedented challenges in regard to the global pandemic COVID-19. As you know…